The technical support provided depends on the customer's internal resources. FEI has the expertise to fill the gaps in expertise. The FEI Built to SPEC team will provide:
- 24-hour technical support
- Equipment training and data management instruction remotely via the Internet or on-site in the FEI training center.
- Installation and system deployment assistance
The Built to SPEC team knows that the level of support a customer needs depends on staff expertise and resources at any given time. Customers use FEI's expertise at every level to complement their teams.