In addition to its cutting-edge PID sensor for VOCs, the RAE Systems MultiRAE detects up to five additional threats.
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People with Real Expertise
Every member of the FEI team from customer service to tech support offers a high level of expertise to support your project.
Meet Tylor St. Clair of the FEI Kansas City office...
Tylor walked into FEI's doors nearly a year ago with industry experience that quickly proved valuable to customers. With a marketing and sales background in microbiology, as well as health and safety, at Thermo Fisher Scientific, Tylor easily adapted to FEI's business philosopy.
"Customers view working with FEI as more than just a business transaction. They value the relationship we create."
Read a customer testimonial about our Kansas City office.
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Rely on FEI
When you rely on Field Environmental Instruments for your project needs, you get more than equipment. You get our commitment to quality equipment and supplies, dedication to customer service, and our drive to be the best in the business. It is for these reasons FEI continues to set standards in the environmental equipment rental and supply industry.
From the initial phone call through the arrival of the invoice, our philosophy is to work with you by providing the highest level of customer service. Our goal is to ensure your projects are completed without interruption.
FEI simplifies environmental equipment rental
- Your equipment arrives one day prior to the project start date at no additional charge so you can review contents and operational status prior to starting your project.
- Email confirmations with tracking numbers help you manage your rental.
- Free local delivery and pickup of equipment through FEI branch offices reduces shipping costs.
- You can choose among air, ground, freight and local delivery options. We work with you to use the most cost-effective delivery method.
- Carryover rental periods and equipment transfers eliminate repeat shipping charges. (Ask your sales rep for details.)
- You aren’t charged for minimum order or expedite fees for same-day requests.
- FEI’s 24-hour tech support line offers responsive assistance.
- Instruments are serviced and calibrated to the manufacturer’s specifications so you can be confident your equipment works with accuracy.
FEI carries equipment from leading manufacturers
Because of our commitment to being the best in the business, FEI carries environmental equipment and supplies from leading equipment manufacturers, including RAE Systems, Hach, Adventus, and Ion Science. The variety of equipment we offer ensures that you can choose what works best for your project.
FEI's customer representatives have depth of experience to help you choose the right equipment for your project. However, this is not where our commitment to you ends. FEI's team provides support throughout your project. Our service and technical support teams have been trained and certified in the operation, repair, and service of the equipment we carry. They are available to you should you need assistance.
There are many concerns when managing a project. The reliability of your environmental equipment rental company should not be one of them.
